Legal
Refund Policy
Edito is offered with a free plan, so you can try the editor before you pay. This policy explains when a payment for a paid plan can be refunded.
1. Who handles refunds
Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. Refunds are issued by Paddle to your original payment method. To request a refund, write to us at [email protected] or contact Paddle through the link in your receipt or at paddle.net.
2. Requests within 14 days
If you are not satisfied with a paid plan, you can request a refund within 14 days of the transaction. Please tell us what went wrong so that we can improve. Refunds may be declined where there is evidence of fraud, refund abuse or other manipulative behaviour.
3. After 14 days
Later requests are not refundable, unless required by law. You can cancel at any time: your plan stays active until the end of the paid period and you will not be charged again. Payment for the unused part of a period is not refunded.
4. Consumers in the EU, EEA, Switzerland and the UK
If you are a consumer in these regions, you have a statutory right to withdraw from the purchase within 14 days and receive a full refund, unless you began using the service during that period with your express agreement and acknowledged that you would lose the right of withdrawal. This policy does not limit your mandatory rights.
5. If the service fails
If we fail to deliver the service or delay it unreasonably because of a technical problem on our side, you are entitled to a replacement or a refund.
6. Contact
Martin Škorvánek
registered place of business: Horelica 515, 022 01 Čadca, Slovak Republic
Company ID (IČO): 47699949, Tax ID (DIČ): 1071937988
registered in the Trade Register of the District Office Čadca, no. 520-25755
contact: e-mail [email protected]