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Terms of Service

1. Introduction

1.1. These Terms of Service (the "Terms") govern the rights and obligations in using the Edito online page layout system available at app.edito.sk and related services (the "Service").

1.2. The Service is provided and operated by:

(the "Operator").

1.3. The Service is intended mainly for businesses, municipalities, schools, associations and other organizations publishing newspapers, magazines, newsletters and similar publications (the "Client"). If the Service is used by a consumer, mandatory consumer protection law takes precedence over these Terms.

1.4. By registering for and using the Service, the Client confirms that it has read and agrees to these Terms. A person registering on behalf of an organization declares that they are authorized to do so.

2. Definitions

3. Registration and account

3.1. An account is created by registering on the Service's website. The Client must provide true and complete information and keep it up to date.

3.2. After registration the Client is on the Free plan, which is free of charge and intended for trying out the Service. A Free account lasts as long as it is used; after 30 days of inactivity it is deleted in accordance with section 11.5. The Operator may change or end the Free plan in the future with reasonable notice.

3.3. The Client and its users must protect their sign-in details against misuse and notify the Operator without undue delay of any suspected unauthorized access. We recommend turning on two-factor sign-in.

3.4. Account access must not be shared in a way that circumvents the number of users of the plan.

4. Plans, prices and payments

4.1. Current plans, their limits and prices are listed in the pricing. The Publisher plan and individual services are subject to the terms agreed in the order or contract.

4.2. Paid plans are paid in advance for the selected period (monthly, i.e. 30 days, or yearly). Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle issues the invoice, calculates and collects any applicable VAT or sales tax, and handles billing enquiries and returns; the purchase is also subject to Paddle's buyer terms presented at checkout. Product support is provided by the Operator. Prices are stated in euros and exclude VAT and sales tax, which are calculated at checkout based on the Client's country.

4.3. If the Client does not pay for a further period, a period of 30 days starts after the end of the paid period. During this time the account is read-only: the Client can view and download issues (PDF and, where available, IDML), but cannot create new issues or make edits. The Operator informs the Client of this by e-mail. Once paid, the account is fully restored. If the Client does not pay by the end of this period, the account is deleted in accordance with section 11.5.

4.4. The Client may move to a higher plan at any time, with immediate effect. A move to a lower plan takes place at the end of the paid period. If Client content exceeds the limits of the lower plan (e.g. number of publications, pages per issue or storage size), existing content is preserved, but new content above the limit cannot be added.

4.5. The Operator may change prices. It notifies the Client of a change by e-mail at least 30 days in advance and the new price applies from the next billing period. If the Client does not agree with the new price, it may cancel the Service at the end of the paid period.

4.6. For inserted files (photographs and PDFs) the Client has storage with the following limit per issue:

4.7. Files moved by the Operator to the archive of older issues and uploaded fonts do not count towards the limit. The Operator may move files of issues that have not been edited for a longer time to the archive. Files in the archive are kept for the entire duration of the Client account; after account closure they are deleted in accordance with section 11.4. Once the limit is reached, no further files can be uploaded; existing content is preserved.

4.8. A single uploaded file (image, PDF or font) may be at most 30 MB. If server space runs short, the Operator may temporarily suspend file uploads, even if the Client has not used up its limit.

5. Additional services

5.1. Template migration from InDesign, newsroom onboarding and other services related to the software are provided by the Operator on the basis of the Client's order. Scope, price and date are set out in the pricing or in the confirmed order.

5.2. The Client provides the necessary materials (e.g. IDML files, fonts, logos) and is responsible for being entitled to use them for this purpose.

6. Rights and obligations of the Client

6.1. The Client may use the Service only in accordance with the law and these Terms. In particular, it must not:

6.2. The Client is responsible for holding the necessary licenses for the fonts it uploads to the Service and for the photographs and other works it uses in publications.

6.3. Before sending to print, the Client must check the resulting PDF (in particular text, photographs, colors, bleed and number of pages). The Client is responsible for the content and correctness of the publication.

7. Client content and intellectual property

7.1. Client content belongs to the Client (or to third parties from whom the Client obtained it). The Operator acquires no rights to it other than the right to store, process and display it to the extent necessary to provide the Service, backups and technical support.

7.2. The Operator does not access Client content except where necessary to resolve a Client request (e.g. a support ticket), to fix a fault or where required by law.

7.3. The software of the Service, its design, the Edito name and the documentation belong to the Operator. For the duration of the account, the Client obtains a non-exclusive, non-transferable right to use the Service within the scope of its plan.

7.4. The Client may download issues as PDF at any time and, on plans that include it, templates and issues as IDML.

8. Availability, backups and support

8.1. The Operator makes reasonable efforts to keep the Service continuously available. However, it does not guarantee uninterrupted and error-free availability; the Service may be temporarily unavailable due to maintenance, updates or faults. The Operator tries to carry out planned maintenance outside working hours.

8.2. Service data is stored on servers in the European Union and backed up daily. Backups serve to restore the Service after a fault, not to restore individual items deleted by mistake at a Client's request; the issue version history on plans that include it serves that purpose.

8.3. Technical support is provided by the Operator through tickets in the app (Support menu) and by e-mail at [email protected]. Guaranteed availability and response times (SLA) can be agreed on the Publisher plan.

8.4. The Operator may continuously develop the Service and add or change features. It will notify the Client in advance of a material restriction of a feature of a paid plan.

9. Liability

9.1. The Operator is liable for damage caused by a breach of its obligations if it was caused intentionally or by gross negligence. In relation to Clients who are not consumers, the Operator's total liability is limited to the amount the Client paid for the Service in the 12 months before the damage arose.

9.2. The Operator is not liable for lost profits, printing, reprinting or distribution costs of a publication, errors in Client content or damage caused by improper use of the Service, failure to check the PDF before printing, outages of the Client's internet connection or third-party interference the Operator could not prevent.

9.3. The Free plan is provided "as is", without any warranties.

10. Personal data

10.1. The Operator processes the personal data of the Client and users (e.g. name, e-mail) as a controller under the GDPR. Details are in the Privacy Policy.

10.2. If Client content contains personal data of third parties (e.g. names and photographs in articles), the Client is their controller and the Operator processes them as a processor under Art. 28 GDPR, solely for the purpose of providing the Service and according to the Client's instructions expressed by using the Service. The Operator ensures appropriate technical and organizational measures (in particular separation of client data, encrypted connections, access control and backups), binds persons with access to the data to confidentiality, assists the Client in fulfilling its obligations and deletes the data after the end of the Service in accordance with section 11.4. The Operator may engage further processors (e.g. the server provider) only with data protection guarantees at GDPR level. The Client may request a separate data processing agreement.

11. Term and termination

11.1. The contract is concluded for an indefinite period. A paid plan has no lock-in.

11.2. The Client may cancel a paid plan or request closure of the entire account at any time, by e-mail or a ticket in the app. A paid plan lasts until the end of the paid period. Refunds are governed by the Refund Policy; otherwise payment for the unused part is not refunded.

11.3. The Operator may terminate the contract with 30 days' notice. It may restrict access or close the account immediately if the Client materially breaches these Terms (in particular section 6.1), if the Service is misused for unlawful activity or if required by law.

11.4. Before account closure, the Client can download its issues (PDF and, where available, IDML). After account closure, the Operator deletes Client content, including photographs in the archive of older issues, within 30 days at the latest. In backups that are overwritten automatically, content may remain for at most 90 days after deletion; backups are not used to restore closed accounts, and if the Service is restored from a backup after a fault, closed accounts are deleted again after the restoration. Data necessary for invoicing and the fulfilment of legal obligations is kept by the Operator for the period set by law.

11.5. An account is automatically closed and Client content permanently deleted:

At least 7 days before deletion, the Operator sends the Client's administrators a notice by e-mail so that they can download their data; the account will not be deleted earlier than 7 days after the notice is sent. On the Free plan, signing in is enough to keep the account. Deleted data cannot be recovered.

12. Changes to the Terms

12.1. The Operator may change these Terms, in particular when the Service, pricing or legislation change. It publishes the new version on this page and notifies Clients on a paid plan by e-mail at least 30 days before it takes effect.

12.2. If the Client does not agree with a change, it may terminate the contract by the date the change takes effect. By continuing to use the Service after the effective date, the Client agrees to the new version.

13. Final provisions

13.1. These Terms and relationships arising from them are governed by the law of the Slovak Republic, in particular the Commercial Code. Disputes that cannot be resolved by agreement are decided by the competent courts of the Slovak Republic. This does not limit mandatory consumer protection rights in the consumer's country of residence.

13.2. If any provision of these Terms is invalid, the other provisions remain in force.

13.3. A written contract or order concluded with the Client takes precedence over these Terms.

13.4. These Terms are effective from 9 November 2026.